Collings & Co - FAQ (Frequently Asked Questions)
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How do you design and make the ID Personalized Name Tags?
Our most popular ID Tag collections are made with love and heart here in the USA! These are not die cut shapes. All our ID jewelry is made to order with the names, phrases or dates you chose. There is a variance in the lettering and may not line up perfectly. We use only Uppercase letters in Typewriter style. We use metalsmithing techniques to achieve the unique Vintage European bohemian look. We offer 3 metals, 14K gold, Sterling Silver and Copper. All are hand cut, hand stamped, hand polished and finished with a patina for the aged vintage look. Your tags come in a silk organza gift pouch. |
How do I care for my ID Tags?
Metals will tarnish over time due to exposure to your skin, the air, soaps and other chemicals. Silver polish can restore the shine and luster. A polishing cloth can be purchased at your grocery store or hardware store. Soak in baking soda and water, scrub gently with a toothbrush.
Place clean silver in a plastic zip bag with a piece of white chalk inside. Polishing cloths are easy to find online...try Amazon!
http://www.amazon.com/Sunshine-Polishing-Cloths-Sterling-Jewelry/dp/B004ILV1B4/ref=sr_1_4?s=jewelry&ie=UTF8&qid=1379991818&sr=1-4&keywords=polishing+cloth
Metals will tarnish over time due to exposure to your skin, the air, soaps and other chemicals. Silver polish can restore the shine and luster. A polishing cloth can be purchased at your grocery store or hardware store. Soak in baking soda and water, scrub gently with a toothbrush.
Place clean silver in a plastic zip bag with a piece of white chalk inside. Polishing cloths are easy to find online...try Amazon!
http://www.amazon.com/Sunshine-Polishing-Cloths-Sterling-Jewelry/dp/B004ILV1B4/ref=sr_1_4?s=jewelry&ie=UTF8&qid=1379991818&sr=1-4&keywords=polishing+cloth
How do I order ID Tags?
Click on the scroll down menu to order tags. Order the number of ID Tags you want or tags with chain necklace.. After your order is place please fill out the provided form to itemize the letters on your Tags.
Personalize your tag with your name, memorable date, phrase.
9 letter maximum per tag. One side only. Uppercase only.
Click on the scroll down menu to order tags. Order the number of ID Tags you want or tags with chain necklace.. After your order is place please fill out the provided form to itemize the letters on your Tags.
Personalize your tag with your name, memorable date, phrase.
9 letter maximum per tag. One side only. Uppercase only.
Shipping, Handling, Tax
We ship USPS Priority Mail. All orders are insured. Orders in California are charged 8% Sales Tax. Each tag is individually made in our design studio, so the delivery time is approximately 1-2 weeks. If you need a faster delivery time please email us.
We ship USPS Priority Mail. All orders are insured. Orders in California are charged 8% Sales Tax. Each tag is individually made in our design studio, so the delivery time is approximately 1-2 weeks. If you need a faster delivery time please email us.
Returns and Repairs
Sales are final on all ID Tags. Your Tags are custom ordered and made individually so they are not returnable or refundable. Your order is packaged safely and insured. Please email if you have any questions.
Sales are final on all ID Tags. Your Tags are custom ordered and made individually so they are not returnable or refundable. Your order is packaged safely and insured. Please email if you have any questions.
